Rosenfelder Finance is dedicated to resolving client concerns in a fair, transparent, and timely manner, in line with local and international regulatory expectations. If you wish to raise a concern, you may contact any of our offices:
Zurich: Pfingstweidstrasse 106-110
8005 Zurich
London: 10 Paternoster Sq.
London EC4M 7LS, United Kingdom
Frankfurt: Börsenplatz 8-11
60313 Frankfurt am Main.
Deutschland
We aim to acknowledge receipt within ten working days and provide a comprehensive response within eight weeks. If you are not satisfied with our handling of the matter, you may have the right to escalate it to the relevant financial ombudsman or regulatory authority in your jurisdiction. Guidance on how to do this will be provided upon request.
Conflict of Interest Policy
We have established internal procedures to identify, monitor, and manage situations where a conflict of interest could arise between Rosenfelder Finance and its clients. These processes are embedded across all our operations in Zurich, London, and Frankfurt. Our policy outlines how such matters are addressed and the measures in place to protect client interests. A copy of this policy is available at any of our offices and can be sent to you by email or post upon request.
Shareholder Engagement
Rosenfelder Finance promotes long-term value creation through active ownership and constructive engagement with companies in which we invest. Our engagement policy includes ongoing evaluation of financial performance, ESG risks and opportunities, dialogue with management teams, and collaboration with other stakeholders. This approach applies across all regions in which we operate. Our policy is available for review at our offices or can be provided on request.
ESG Commitment
To learn more about our principles for responsible investing and how ESG is integrated into our strategies, please visit the "Our Responsible Approach" section of our website or request a copy of our ESG guidelines from our team.
Review and Oversight
This regulatory content was last reviewed and updated on 20 October 2024. Rosenfelder Finance commits to updating all disclosures in line with regulatory changes and internal governance reviews.
